12 MAY 2020 | Security

Still Emailing Client Data, after GDPR?

Still Emailing Client Data

The General Data Protection Regulation (GDPR) requires you to keep your business data secure, be it data from your clients, patients, or customers. Not just when the data is with you but also when you must pass on this data to other services, such as communicating it over email.

GDPR Article 32 requires implementing technical measures to ensure data security, to:

  • ensure the ongoing confidentiality, integrity, availability and resilience of data processing systems and services
  • restore the availability and access to personal data in a timely manner in the event of a physical or technical incident

Can I Use Email?

Email data can be leaked in many ways. And it is routinely attacked. A sinister aspect of email data leaks is unlike data stolen from your office, where you might notice a missing laptop or hard disk, email data can be stolen as it travels over the network without anyone knowing until it is too late.

So while email is OK to send certain communications that do not include personal information for a specific customer or customers, email is not appropriate for sending or receiving any personal data.

So what should you do? GDPR does not prescribe a specific best practice. Rather it asks you to determine the appropriate security safeguards based on the threats, expected risks, and costs.

Cost Effective Secure Email

Encryption is probably the most obvious security safeguard to take advantage of. Encrypted data is much harder to steal. Especially when sending data over the network such as when emailing clients or partners.

The question most businesses and professional practices struggle with is how to make it easy. Both to incorporate it in their own work flow and not to cause inconvenience to their clients. After all, if its too hard for the client, they will waste your time in getting set up. Or worse yet, they may just fall back to email putting you back at risk.

Encyro makes secure encrypted email super-easy. You need not ask your client to set up any new accounts or jump through hoops to receive your message. You can even receive secure messages from your clients without asking them to sign up for any new account at all.

You do not need to install any encryption software, security certificates, or other new tools. Unlike some other encrypted email services that ask you to communicate a secret pass-code over the phone or other means, with Encyro, you do not need to create or communicate any special pass-codes for your clients.

And your client data stays organized into automatically created folders. That means you save time that might otherwise have spent copying, saving, and moving email attachments.

Encyro not only encrypts your messages and attachments but also protects them with encrypted backups. Besides triple backup within each data-enter, data is also backed up encrypted at a remote data center hundreds of kilometers away.

So you get the confidentiality, integrity, availability and resilience that GDPR requires you to.

Its easy to use directly from a mobile device. In fact, you can even take a picture of a paper document and send securely from your smart-phone instead of spending time scanning, saving and transferring files.

Get it while free trials are still available

Take advantage of this protection with a free trial for your clinic, law firm, accounting practice, property management, financial service, insurance agency, or any business where you need to share or communicate customer data. No credit card or payment is needed to start your trial.

There is no commitment to purchase or continue. You can cancel or switch anytime and move your data out when needed.

Topics