Download Received Files
The files associated with a message are displayed just below the message text (there may be no message text if the sender only sent files).
- Download One File: You may click a file to download it. The browser will download it and show it, typically towards the bottom of the browser window.
- Download all files in a single message: If you wish to download all files associated with a single message, open the message then click the button at the top right corner of the message with a downward arrow.
Notes
- If you are expecting to receive files but have not yet received the notification email, you may login to your Encyro account at any time to look for the message or files as well. The message and files arrive in your account immediately when someone uploads them, even though the email notification may be delayed.
- We also recommend that you add info@encyro.com to your contacts or safe sender list in your email account, to ensure that our email arrives in your inbox instead of spam or junk folders.
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