Team or Organizational Account Setup

• How do I add my staff to my Encyro account?

  An Encyro Pro member can add additional users (employees, team-mates, practice partners, staff) at any time after purchasing their own membership. Once you...

• How to remove a user

  You may have to remove a user if you accidentally invited the wrong email address, the user leaves your company, or if you no longer want this user to use ...

• What are the benefits of a Team/Organizational account?

  How is a team account different from separate Pro accounts for the same people? When you add add additional users or employees (team-mates, practice partne...

• Who receives secure messages sent using the organization upload page?

  Besides an upload page for each user, an organizational Encyro account (created when a Pro member adds additional users) also gets an organization level up...

• Accept an Invitation to Join an Organization

  An invited user receives an email informing them that they have been invited. They must click a link in the invitation email to accept that invitation.  Af...

• User Permissions (Roles)

  The organization settings can be managed by one or more users. You may also assign specific permissions, for different areas of the organization settings p...

• Do I get a discount for adding multiple users to my account?

  Yes! The price for add-on users is lower than your initial Pro membership. Bonus: If you received a discount on your membership purchase, and if that disco...

• Organization and User Upload Page Web Addresses

  When you create an organization (add one or more users to your Pro account), you get an additional upload page for the organization, besides an upload page...

• Upload Page Branding (Organization)

  A user with brand manager permissions can set the brand elements (logo, organization contact information, upload page design theme and colors) for the orga...

• User Level Upload Page Branding

  Design Theme and Logo: Each user's upload page automatically receives the organization level design theme template, colors, and business logo (as explained...

• Uniform Compliance Settings for Organization

  A user with data manger permissions (Can set compliance permissions as set under user management) can edit the organization's compliance settings. The orga...

• Access Audit Logs for Other Users

  A user with data manager permissions (Can set compliance... permission) can access activity logs for any user within the organization. This may be used for...

• Access another user's data within your organization

  A user with data manager permissions (Can set compliance... permission) can access the data (secure messages and files), for any user within the organizati...