E-Sign Reminders

You may opt to automatically remind signers or yourself, if the e-sign request has not been completed.

Remind Signers

Start an E-Sign request and scroll down to the More Options menu, then find the heading Reminders.

1. Click the checkbox near Remind Signers.

2. Then, you will see a reminder row indicating in how many days the reminder will be sent and whether that number of days is from now or before expiry. Change the number of days as required and switch ‘from now’ to ‘before expiry’ if needed.

3. Optional: You may add an additional reminder by clicking Add Reminder. For instance, you may add one reminder to be sent 2 days from now and another one after 5 days.

   1. You can add a maximum of 3 reminders.

Remind Yourself

Start an E-Sign request and scroll down to the More Options menu, then find the heading Reminders.

1. Click the checkbox near Remind Me.

2. Then, you will see a reminder row indicating in how many days the reminder will be sent and whether that number of days is from now or before expiry. Change the number of days as required and switch ‘from now’ to ‘before expiry’ if needed.

3. Optional: You may add an additional reminder by clicking Add Another. For instance, you may add one reminder to be sent 2 days from now and another one after 5 days.

   1. You cannot add multiple reminders for yourself.

Notes:

• Reminder times should be within the e-sign expiry duration. Reminders are not sent if the e-sign request has expired. For example, if the e-sign request expires in 7 days and you set a reminder to be sent after 8 days, that reminder will never be sent.
• Reminders are only sent to signers who have not yet completed the e-sign request.