E-Sign Expiry Duration

    How can I change the expiry duration of an e-sign request?

    To change the expiry for an e-sign request that you already sent, see how to re-send.

    For a new e-sign request, you may change the expiry duration on the screen that appears when you click “Compose E-Sign”.

    Find the More Options heading just below the box to enter the email introduction and click it. Under the heading “Request Expires After”, click the dropdown and change the expiry duration as desired.

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    Notes:

    • Expiry duration for e-sign requests is separate from any expiry duration you may have set under compliance settings for secure messages.
    • While the maximum expiry duration allowed is one year, you may use the re-send option to continue to extend the expiry beyond that, if needed.
    • When the document being signed contains sensitive information, use the shortest practical expiry duration that will allow sufficient time for the signers to sign.
    • If using a long expiry durations for a sensitive document, it is recommended that you require signers to login or enable the option for access codes by text message.

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